Refund & Returns Policy

At Rimnash, we take great pride in the quality of our fragrances and packaging. Your satisfaction is our priority, and we want you to feel confident in every purchase.

Returns

We accept returns within 7 days of delivery, provided the item is unused, unopened, and in its original packaging. Due to the nature of fragrance products, we are unable to accept returns on opened or used items for hygiene reasons.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the issue. We will arrange a replacement or full refund at no additional cost to you.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.

Non-Returnable Items

• Opened or used fragrances
• Gift sets that have been partially used
• Items purchased on sale or with a discount code (unless damaged)

How to Initiate a Return

To start a return, please contact our support team at Support@rimnash.com with your order number and reason for return. We will guide you through the process.

For any questions, reach us at Support@rimnash.com.